1. It’s not getting through the door, it’s what you do when you get through the door that matters?

    26 January 2017

    Making any sense? Probably not so I’ll explain. I was asked to look at a property last week that had been on the market for seven months with another agent without attracting any interest. I would usually have a look at the house on the internet before the visit but I had been very busy and hadn’t got round to it.

    It was really in a bad state and needed a complete overhaul. The decor was awful, it was very untidy and the standard of fixtures and fittings were dreadful. Despite this the asking price was right at the top of the range for its type and location.  I couldn’t honestly have taken a photo of any of the rooms. I suggested, as diplomatically as possible, that a bit of work was needed to improve prospects of achieving a sale. It turned out that the owner was in a hurry to sell so I came up with a few ideas. I couldn’t see any point in taking the job on and expecting a different result.

    You can imagine my surprise when she told me that the agent she first instructed had charged £200 for ” professional photography “.

    We agreed that I would re-visit a few days later  to take details and photos of the house post tidy up and an appointment was put in the diary. She rang to cancel a few days later. The house is still on the market at the same price with the same photos with the same agent.

    I looked at another house the following day. The owners took a totally different approach. They said that they wanted me to  have a look around their property and let them know whether I could suggest any improvements to enhance prospects of a sale and getting the best price before taking the photos and going onto the market. We agreed a plan and they are busy with it now.

    A different approach? Achieving  a sale rather than just getting a listing is surely the result an agent should want. Unless, of course, your target is to get an instruction and someone else is responsible for the sale.

    A good reason not to use an online agent who charges a fee for marketing, not for selling?

    I suppose the agent who charged two hundred quid for some lousy photos has two hundred quid in the bank.

  2. As the year comes to an end

    20 December 2016

    Looking back at the year we can certainly describe it as ” interesting ” as far as the property market is concerned. We have gone through the Brexit vote without, as yet, much of the damage that was predicted by the remainers.

    The thing that really has made a difference around our area is the Stamp Duty surcharge on second home purchases. This has placed an additional 3% on the cost of buying over and above the usual tax. It was intended to dampen the buy to let investors’ enthusiasm. It has certainly done that but the unintended consequence has been to place an extra burden on anyone buying another home and selling theirs at a later date. It is possible to claw this back if you sell within a given period but you still have to find the money in the first place. Buyers seem to be getting used to it and making adjustments to cope.

    In the Cramlington property world we have managed to maintain our dominant position as the leading sales agent. Looking at the Zoopla statistics for the year, we are number one with over 25% of sales agreed in NE23 but interestingly when the figures are  adjusted to look at houses between £200,000 and £500,000 we have handled 50% of the sales. That’s a great achievement and one that we intend to repeat in 2017.

    We are launching our Platinum Service in the New Year to cement our position and give our clients the opportunity to boost their prospects of selling for the best possible price with enhanced  Zoopla  premier listings, professional photos and full page colour adverts in The Guild Of Professional Estate Agents northern regional glossy magazine.

    As local agents connected to the community, we can tell you that  its not just about selling houses.We have also been very busy advising on problems with shortening leasehold terms, having been inundated with enquiries from owners seeking advice and assistance on this subject. Our Cramlington Leasehold Information page has been well supported ( have a look if you haven’t already ) and we have managed to save many of you quite a bit of cash by advising how to challenge the often ludicrous prices being quoted by freehold companies.

    We don’t charge for this advice, we’re just happy to help. We all live here and experience the same problems!

    Please don’t wait to sort this out until you put your property on to the market. It can delay everything and cost you more.

    Enjoy the Christmas break and we hope to be able to help you if you are thinking of moving in the New Year.

    We are open between the holidays on 28, 29, 30th December.

    As a matter of interest, Boxing Day is usually busy with property buyers looking at our website. Let us hope that it’s the same this year.

  3. L K P ( Leasehold Knowledge Partnership )

    18 November 2016

    Please have a look at this web site . There’s a lot of great work going on to unearth the scam that leasehold can prove to be. Stick it on your list of favourites.

    Essentially leaseholds are needed to cover isssues around ownership of flats and apartments but it  is open to abuse. It shouldn’t be applied to houses.

    We are working hard to spread information and inform property owners and the powers that be how to keep things right.

  4. If a picture paints a thousand words….

    Two Renown For Sale boards in one street


    10 November 2016

    Our web designer, Phil, has been beavering away for the last month making some changes and enhancements to our property search feature.

    With more and more people are using their smartphones and tablets to search for homes to rent or buy, the importance of  displaying  the best photos and on-screen displays is of paramount importance and the ability to switch from portrait to landscape is crucial.

    All photos will be larger and clearer on laptop and monitor screens.

    Let us know what you think.

  6. Experienced Tenant spots the ‘Renown-factor’

    13 October 2016

    Thanks Paul,

    Can you also pass on my thanks. We’ve moved round the country over last 7 years and experienced many agents and landlords.

    Renown have been great.

  7. Nice one, thanks

    16 September 2016

    I was pleased to learn this morning that I had been recommended as the best agent to use by someone that used to work as a valuer in another estate agency in Cramlington.



    25 July 2016

    You can tell. The roads are quiet in the morning. The weather takes a slight downturn. There are massive queues at Dover and the property market quietens down a bit.

    It doesn’t exactly die a death but the phone doesn’t ring quite as often and those of us with kids take our eye off the property market ball for six weeks.

    Then September kicks in with a rush to get on the market before the dark nights return and Santa comes back to the Metrocentre in October.

    So to fill our diary we are offering a discount on our usual selling fee.

    The usual 1% will include the V.A.T. instead of it being added.

    That’s a saving for you even if you don’t market the house until later in the year.

    As long as you get your free valuation booked in before the end of August.

    Phone us on 01670 730073 or email paul@renownestates.com


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